How to get verified in an online casino?

Verification (KYC - Know Your Customer) is a prerequisite for most licensed online casinos. This process is designed to confirm your identity, age and address, as well as prevent fraud and money laundering. Below is a step-by-step guide on how to verify quickly and without problems.

1. Why verification?

Verification allows the casino to:
  • Make sure you reach 18;
  • Protect your account from scammers;
  • Comply with the requirements of regulators and anti-corruption standards;
  • Only allow real users to withdraw funds.

2. When is verification requested?

Typically, the procedure is initiated when:
  • first withdrawal of funds;
  • change of payment details;
  • suspicious activity;
  • exceeding the amount of a certain limit (for example, 2,000 AUD).

3. What documents are required?

a) Identity card (one of):
  • Passport (spread with photo);
  • Driver's license;
  • National identity card.
b) Proof of address (one of the documents):
  • Utility bill not older than 3 months;
  • Bank statement with address;
  • Official letter from government agencies.
c) Payment method confirmation (on request):
  • Photo of a bank card (with closed numbers);
  • Screenshot of an electronic wallet;
  • Document from the bank.

4. How do I send documents?

Go to your personal account → section "Verification" or "Documents";
  • Download files in JPG, PNG or PDF format;
  • Make sure that all corners and inscriptions are visible, nothing is cut off;

Do not edit images - this may cause a failure.

5. How long does the check take?

The standard period is from 1 to 72 hours. In popular casinos with round-the-clock support - faster. If more than 3 days have passed, write to the support service.

6. Possible reasons for failure:
  • Fuzzy photo of the document;
  • The document is overdue;
  • The information does not match the data in the account;
  • Other people's documents used;
  • The address is not confirmed by an official source.

7. How to speed up the process?

Prepare good quality documents in advance;
  • Make sure that the profile data and documents match;
  • Use the same name in payment systems and account;

Do not send screenshots instead of photos (unless stated otherwise).

8. Is it safe to send documents?

If you play in a licensed casino (for example, with an MGA, Curacao or UKGC license), your data is transmitted through secure channels and is not used for third-party purposes. Check for an SSL certificate and regulator information in the site footer.

Passing verification is not a difficulty, but a standard part of the game in an honest casino. With competent preparation, the procedure takes no more than 10 minutes and eliminates problems with displaying winnings.

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