Online casinos and age control: how verification is going

Online casinos operating in Australian jurisdictions and other regulated markets are required to strictly adhere to age control regulations. The main goal is to prevent minors from playing to ensure compliance with the law.

1. Legal grounds for age control

Under Australian law, gambling is only legal from the age of 18. This applies to both physical and online establishments. For online casinos, this requirement is especially strict, since there is no personal contact with the player, and identification is remote.

Platforms that ignore these requirements can be fined and the license suspended or revoked.

2. What is verification and when does it start

Verification is the process of confirming a player's identity and age. It is usually divided into two stages:
  • Basic check at registration - the casino can request the date of birth and verify the data through electronic databases.
  • Full verification (KYC) - requested at the first withdrawal, or at the request of the security service.

3. What documents are required

To confirm a player's age and identity, casinos may request:
  • Photo or scan of passport, driver's license or ID-card.
  • Proof of address: utility bill, bank statement with address.
  • Sometimes - a selfie with a document in hand to exclude a fake.

All documents are checked manually or through the electronic KYC system.

4. Verification deadlines

Most legal casinos check documents within 24-72 hours. There are cases of instant confirmation when using automated solutions (Identity Verification API).

Delays are possible if:
  • The documents are unreadable.
  • False registration data specified.
  • The withdrawal name and payer do not match.

5. What happens when verification is denied

If the player fails verification:
  • Withdrawal access may be limited.
  • The account may be frozen.
  • The casino is obliged to report the attempt to the regulatory authority.

6. Storage security

All reliable casinos use SSL encryption certified by the server for data storage. Documents are not transferred to third parties, except for cases of request from regulatory authorities.

7. Age control in mobile casinos and apps

The procedure is similar: the player downloads documents directly from the phone, and the application sends them in encrypted form. Some mobile casinos use biometric methods (face recognition, fingerprints) as additional protection.

Conclusion

Age verification in online casinos is not a formality, but a mandatory requirement of the law. It protects minors, reduces the risk of fraud and builds trust in the platform. The process takes a little time, but guarantees the safety of both the player and the operator.